Terms of Service

Please read these terms and conditions carefully before using our website and services. By accessing and using WebCraftX, you agree to be bound by these terms.

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1. Acceptance of Terms

By accessing and using this website operated by WebCraftX ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") constitute a legally binding agreement between you and WebCraftX, governing your use of our website, services, and any related applications or tools. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting.

Your continued use of our services following any changes indicates your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates or changes.

2. Description of Service

WebCraftX provides web design, development, and digital marketing services to businesses and individuals. Our services include but are not limited to:

  • Custom website design and development
  • E-commerce platform development
  • Mobile application development
  • Digital marketing and SEO services
  • Website maintenance and support
  • Consultation services for digital transformation

We strive to provide high-quality services, but we do not guarantee that our services will be uninterrupted, secure, or error-free. We reserve the right to modify, suspend, or discontinue any part of our services at any time.

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. When you register for an account, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts that we believe have been compromised or are being used in violation of these Terms.

You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You agree to accept responsibility for all activities that occur under your account.

4. Intellectual Property Rights

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed below, is strictly prohibited.

You may use information on our products and services purposely made available by us for downloading from the Site, provided that you:

  • Use such information only for personal, non-commercial informational purpose
  • Make no modifications to any such information
  • Do not make any additional representations or warranties relating to such documents

All trademarks, service marks, and logos used on our website are the trademarks of their respective owners. Any unauthorized use of these trademarks is strictly prohibited and may violate trademark laws.

5. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to use the services:

  • In any way that violates applicable federal, state, local, or international law
  • To transmit, or procure the sending of, any advertising or promotional material
  • To impersonate or attempt to impersonate the company or its employees
  • To engage in any other conduct that restricts or inhibits others' use of the services
  • To introduce any viruses, trojan horses, worms, or other harmful code
  • To attempt to gain unauthorized access to any part of the website

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

7. Payment Terms and Refunds

Payment terms for our services will be specified in individual service agreements or project proposals. Unless otherwise agreed in writing, payment is due within thirty (30) days of invoice date.

For website development projects, we typically require a deposit before work begins, with the balance due upon completion and approval of the project. For ongoing services such as maintenance or hosting, payment is due monthly in advance.

Refund Policy: Due to the custom nature of our web development services, refunds are generally not available once work has begun on a project. However, we will work with clients to resolve any issues and ensure satisfaction. Specific refund terms may be outlined in individual service agreements.

8. Limitation of Liability

In no event shall WebCraftX, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Our total liability to you for all damages arising out of or relating to these Terms or the services shall not exceed the amount you paid us for the services in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

The limitations and exclusions in these Terms are fundamental elements of the agreement between you and us. We will not provide the services to you without these limitations.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the services will cease immediately.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

If you wish to terminate your account, you may simply discontinue using our services and notify us of your intention to terminate the service agreement.

10. Indemnification

You agree to defend, indemnify, and hold harmless WebCraftX and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

This defense and indemnification obligation will survive these Terms and your use of the services. You agree that we shall have the right to assume exclusive defense and control of any matter subject to indemnification by you.

11. Governing Law and Jurisdiction

These Terms shall be interpreted and governed by the laws of the Philippines, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising out of or relating to these Terms or the services shall be resolved through binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI), or through the courts of Makati City, Philippines.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the services.

13. Contact Information

If you have any questions about these Terms of Service, please contact us using the information below:

Company: WebCraftX

Address: Salcedo Village, Makati City, Metro Manila, Philippines

Phone: +63 917 572 7377

Email: [email protected]

Business Hours: Mon-Fri: 9:00-18:00, Sat: 10:00-16:00

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and WebCraftX regarding the use of our services and supersede any prior agreements on the subject. These Terms may only be modified by a written amendment signed by an authorized executive of WebCraftX, or by the posting by us of a revised version.

By using our services, you acknowledge that you have read these Terms, understood them, and agree to be bound by them. If you do not agree to these Terms, you may not use our services.