Privacy Policy

Your privacy is important to us. This Privacy Policy explains how WebCraftX collects, uses, and protects your personal information when you visit our website or use our services.

Introduction

This Privacy Policy applies to all information collected through our website (webcraftx.cc), our services, and any related applications or communications (collectively, the "Services"). This Policy explains our commitment to protecting your privacy and describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By accessing and using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. If you do not agree with our policies and practices, please do not use our Services. We reserve the right to update this Privacy Policy at any time without prior notice, and your continued use of the Services constitutes acceptance of any changes.

Information We Collect

We collect various types of information to provide and improve our Services to you:

Personal Data

Personal Data refers to information that can be used to identify you individually, including but not limited to:

  • Name, email address, phone number, and postal address
  • Company information and job title
  • Account credentials and profile information
  • Payment information and billing details
  • Communication preferences and marketing opt-ins

Usage Data

When you access our Services, we may automatically collect certain information about your device and usage, including:

  • IP address, browser type, and device information
  • Pages visited, time spent on pages, and click-through rates
  • Referring website and exit pages
  • Operating system and language preferences
  • Geographic location data (country/region level)

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our content and improve our Services. For detailed information about our use of cookies, please refer to our Cookie Policy.

How We Use Your Information

WebCraftX uses the information we collect for various purposes, including:

  • Providing and maintaining our Services
  • Processing transactions and delivering requested services
  • Communicating with you about your account and our Services
  • Responding to your inquiries and providing customer support
  • Sending technical notices, updates, and administrative messages
  • Personalizing your experience and customizing content
  • Conducting research and analytics to improve our offerings
  • Complying with legal obligations and protecting our rights
  • Marketing our Services (with your consent where required)

Data Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We may share your information when you explicitly consent to such sharing, such as when you authorize us to share your information with third-party service providers.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers, provided that these parties agree to keep this information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy
  • Incident response procedures for security breaches

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information under certain circumstances
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to the processing of your personal information for certain purposes
  • Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us using the following information:

WebCraftX

Address: Salcedo Village, Makati City, Metro Manila, Philippines

Phone: +63 917 572 7377

Email: [email protected]

Business Hours:

  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday: 10:00 AM - 4:00 PM
  • Sunday: Closed

For data protection inquiries or to exercise your privacy rights, you can contact our Data Protection Officer at [email protected] with the subject line "Data Protection Inquiry."

This Privacy Policy was last updated on January 1, 2025.